Overview To improve public access to food safety information, the Tamil Nadu Food Safety Department launched two major digital initiatives on July 1, 2025. The department introduced a WhatsApp-based information service and rolled out an upgraded version of the TN Food Safety Consumer App. These efforts aim to boost transparency, streamline consumer engagement, and raise
READ MOREReport A customer in Coimbatore, Tamil Nadu, reported that the Food Safety Department delayed filing a complaint for five days about decayed packaged fruit he purchased from a city supermarket. Although he contacted the FSSAI helpline, officials postponed the sample collection process for over five days. Delay in Sample Collection The complainant, a resident of
READ MORE