Key Update A woman in Kolkata has accused online grocery platform Big Basket of delivering contaminated formula milk for her 4.5-month-old infant, raising serious concerns over safety and hygiene in online food deliveries. After receiving the formula milk through the app, the mother, identified as Sneha, opened the sealed container and immediately detected a strong
READ MOREKey Development The Food Safety and Standards Authority of India (FSSAI) served notices to 526 storage facilities linked to e-commerce food platforms following 8,143 inspections conducted in 2024–25, Minister of State for Commerce and Industry Jitin Prasada informed the Rajya Sabha. Over the past two years, FSSAI has conducted five meetings with online food business
READ MOREOverview In a bold step to raise food safety standards across India’s rapidly growing online marketplace, the Food Safety and Standards Authority of India (FSSAI) has issued strict new guidelines for e-commerce platforms that sell or deliver food products. During a high-level meeting held at the FSSAI headquarters in New Delhi on Tuesday, the FSSAI
READ MOREReport In the past five fiscal years, consumers have filed more than 21,000 complaints against e-commerce platforms with the Food Safety and Standards Authority of India (FSSAI). Minister of State for Food and Consumer Affairs B.L. Verma shared this information in a written reply to the Rajya Sabha. According to the minister, FSSAI regularly conducts
READ MOREReport On December 3, 2024, the Food Safety and Standards Authority of India (FSSAI) issued a new advisory for E-commerce Food Business Operators (FBOs). A significant directive addresses food delivery practices, emphasizing that FBOs must ensure the separate delivery of food and non-food items. This measure aims to prevent cross-contamination and safeguard consumer health. FSSAI
READ MORENew Safety Regulations for Packaged Water In a significant move, the Food Safety and Standards Authority of India (FSSAI) has classified packaged drinking and mineral water as “High-Risk Food.” This decision follows the government’s October announcement to eliminate the need for Bureau of Indian Standards (BIS) certification for these products. As a result, packaged drinking
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