swiggy Archives

FSSAI Tightens Food Safety Net on E-Commerce Giants 0
- A to Z, Food Hygiene, Food Safety, Health & Wellness, News
- September 25, 2026
Significant Update The Food Safety and Standards Authority of India (FSSAI) has initiated penal action against Amazon, Swiggy Instamart, BigBasket, Flipkart India and Zepto over several food safety and regulatory non-compliances, including misleading claims and the sale or display of prohibited food products. In a social media post, FSSAI said it had launched a “major
READ MORE
Swiggy Adds 24/7 Food Safety Helpline for Customer Complaints 0
- Food Hygiene, Food Laws, Food Safety, News
- September 11, 2026
Key Update Swiggy has launched a dedicated 24/7 helpline and an in-app ‘Food Safety’ channel to help customers report food safety concerns. The move comes as the Food Safety and Standards Authority of India (FSSAI) steps up enforcement across food businesses, including food aggregators and quick-commerce platforms. Swiggy to Review Complaints on Priority Swiggy’s Food
READ MORE
Swiggy Instamart Under FSSAI Scanner Over Expired Food Complaints 0
- A to Z, Food Hygiene, Food Safety, Health & Wellness, News
- July 11, 2026
Key Update The Food Safety and Standards Authority of India (FSSAI) has issued nine show-cause notices to Swiggy Instamart after receiving multiple consumer complaints alleging the delivery of expired, spoiled, contaminated and unsafe food products through the quick-commerce platform. According to the regulator, the complaints indicate possible violations of the Food Safety and Standards Act,
READ MORE

Centre Orders Nationwide Study on Plastic Food Packaging Safety 0

Key Development The Ministry of Consumer Affairs has tasked the Bureau of Indian Standards (BIS) with a scientific study to assess how plastic packaging used widely in food delivery behaves under intense heat, long delivery times and extended storage. The study will test commonly used materials such as PET, recycled PET, polycarbonate and laminated films

Swiggy Launches New Budget Food Delivery App ‘Toing’ in Pune 0

Key Update Swiggy has introduced a new standalone food delivery app called Toing in Pune. The app is designed to serve budget-conscious users, especially students and young professionals, with most meals priced between ₹99 and ₹150. Focus on Affordable Everyday Meals Toing operates like Swiggy’s main platform but is tailored for users seeking lower-cost options.

Swiggy Rolls Out ‘DeskEats’ Nationwide for India’s Office-Goers 0

Key Update Swiggy has introduced DeskEats, a new food ordering experience designed for India’s working professionals. It’s now available in over 7,000 office spaces across 30 cities, including Delhi, Mumbai, Bengaluru, Chennai, Gurugram, Pune, and Kolkata. Users can access DeskEats on the Swiggy app by searching for terms like “Office” or “Work.” The collection includes