IRCTC Archives

Railways Act on Food Complaints: Over 6,600 Cases Reported in 2024–25 0
- A to Z, Food Hygiene, Food Safety, Health & Wellness, News
- July 28, 2025
Key Development Passengers filed 6,645 food complaints about poor food quality on trains during 2024–25. In a written reply to the Rajya Sabha, Railway Minister Ashwini Vaishnaw confirmed that officials responded with the following actions: Imposed fines on food suppliers in 1,341 cases Issued warnings in 2,995 cases Delivered advisories in 1,547 cases Took corrective
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‘Operation Pothichoru’: 15 Kerala Railway Stations Face Surprise Food Raids 0
- A to Z, Food Hygiene, Food Safety, Health & Wellness, News
- July 18, 2025
Report The Railway Police launched a surprise inspection drive across 15 major Kerala railway stations on Thursday, cracking down on food safety violations in train services. They named the initiative ‘Operation Pothichoru’, focusing on food parcel centres, IRCTC-operated kitchens, and refreshment stalls, especially those that serve premium trains like Vande Bharat. A surge in passenger
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Passenger Finds Dead Lizard in Meal on Vande Bharat Express 0
- A to Z, Event, Food Hygiene, Food Safety, Health & Wellness, News
- July 8, 2025
Report A passenger on the Thiruvananthapuram–Mangaluru Vande Bharat Express found a dead lizard in his meal while travelling in Coach C-5, Seat No. 75. He discovered the lizard in a curry dish served on board and immediately raised an alarm. Fellow passengers said the catering team served the food while the train was passing through
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Vande Bharat Food Scare: Kochi Canteen Sealed, Probe Begins 0

May 16, 2025

Report Kochi Corporation sealed a private railway catering facility in Kadavanthra after health officials found unhygienic and contaminated food meant for several trains, including the Vande Bharat Express. A surprise inspection exposed serious lapses in food safety and sanitation. Following the raid, both Kochi Corporation and the Railway authorities launched a formal inquiry to determine

Kochi Canteen Supplying Train Meals Sealed 0

A to Z

May 14, 2025

Report The health wing of the Kochi Corporation sealed a canteen near Kadavanthra on Wednesday, May 14, 2025, after uncovering large quantities of stale food and extremely unhygienic kitchen conditions. The canteen, located in the Elamkulam division, had repeatedly ignored public complaints and continued to operate without the mandatory Corporation licence. Despite receiving multiple notices,

Indian Railways Ensures Menu Display, Enhances Food Safety 0

Report Railway Minister Ashwini Vaishnaw announced in the Lok Sabha that displaying food menus and price lists on trains is now mandatory. The Indian Railway Catering and Tourism Corporation (IRCTC) has uploaded the complete menu and rates on its website for easy passenger access. Waiters carry printed menu cards and present them to passengers upon