Report The Maharashtra government will soon introduce toll-free numbers for consumers to directly report complaints against food e-commerce platforms like Swiggy, Zomato, and Zepto. Raids Reveal Shocking Practices Maharashtra Food and Drug Administration (FDA) minister Narhari Zirwal stated that officials have already conducted multiple inspections of companies such as Zepto, Swiggy, and Zomato across the
READ MOREReport Major brands are strengthening contracts with quick commerce platforms after food safety violations surfaced at dark store facilities. They are revising agreements to tighten clauses on storage, handling, and hygiene, aiming to prevent incidents that could trigger consumer claims or regulatory action. Chandan Goswami, partner at law firm AT & Partners, said brands are
READ MOREReport Once considered a rising star in India’s quick-commerce market, Zepto now faces serious scrutiny after a former employee exposed shocking food safety lapses. In a now-viral Reddit post, the ex-employee, who worked at Zepto for three years, claimed that store managers knowingly sold expired Greek yoghurt despite it being unfit for consumption. He further
READ MOREQuick commerce companies promising 10–15 minute grocery deliveries are now under the Maharashtra FDA’s radar. After officials found serious hygiene violations at a Zepto warehouse in Dharavi, Mumbai, the FDA has intensified its search for hidden “dark stores” fuelling this rapid delivery model. Zepto Raided, Licence Suspended Last month, FDA officers raided a Kiranakart Technologies
READ MOREIndia’s booming quick commerce sector, known for delivering groceries and essentials within minutes, is now under intense scrutiny over serious hygiene lapses and food safety violations. At the heart of the issue are dark stores—warehouse-like storage hubs that stock and dispatch products for last-mile delivery. Once lauded for their role in fast retail, these facilities
READ MOREReport The Food and Drug Administration (FDA) has suspended the food safety license of Zepto Warehouse in Dharavi in Mumbai after inspectors uncovered multiple food safety violations during a surprise visit. Expired Goods and Fungal Contamination Detected FDA officials discovered that the facility stored expired food items alongside fresh stock and placed products directly on
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