Key Development

On Monday, the Supreme Court directed the central and state governments to respond to a petition asserting that consumers have a right to know not just product details, but also the identity of the seller. The petitioner, Ashwini Kumar Upadhyay, argued that disclosing seller information is essential to protect customers from fraud and unfair trade practices.

Why Customers Need Seller Details

The petition highlights that consumers must have access to more than product quality, quantity, expiry dates, or certifications like FSSAI and BIS. It insists that sellers, distributors, and shop owners should also reveal their names, addresses, and phone numbers. This transparency would allow buyers to make safer, more informed choices. The plea asks the court to direct all shopkeepers, traders, and distributors to prominently display their business details at the entrance of their shops. This includes their name, business registration number, contact number, and number of employees. The petitioner emphasised that customers should be able to see these details before making a purchase.

Making the Market Fair and Safe

The petition argues that when sellers disclose their identity, consumers can easily file complaints if something goes wrong, making it harder for dishonest businesses to cheat and disappear. This step would also encourage fair trade and greater accountability. By demanding seller transparency, the petitioner aims to create a safer and more reliable market environment where customers are better protected. The Supreme Court will review the matter after receiving responses from the Centre and all states. If approved, the plea could lead to new laws that require sellers to share their details openly and visibly with customers.

Source: FoodTech News